Balancer — Privacy

Information We Collect on Balancer

When you interact with the Balancer interface at balancer.fi, certain categories of information may be collected to ensure the platform functions correctly and to improve the user experience. On-chain data, including wallet addresses, transaction hashes, token amounts, and smart contract interactions, is inherently public and recorded permanently on the blockchain. The frontend interface may also collect technical information such as browser type, operating system, IP address, referring URLs, and pages visited through standard web analytics mechanisms. If you choose to connect a wallet, the connection event and associated public address may be logged for security and performance monitoring purposes. The service does not collect names, email addresses, government identification, or other personally identifying information unless you voluntarily provide it through a support channel or community forum. Understanding what data is gathered is the first step in making an informed decision about using this crypto swap service.

How We Use Your Data

Data collected through the Balancer interface is used primarily to operate, maintain, and improve the technical performance of the frontend application. Analytics data helps the development team understand which features are most used, identify bugs or bottlenecks in the user interface, and prioritize improvements to the swap and pool management workflows. Aggregated, anonymized usage statistics may be used to inform product roadmap decisions and communicate ecosystem growth to the broader DeFi community. The platform does not use your data to serve targeted advertising, sell information to data brokers, or build personal profiles for commercial purposes. Any on-chain activity you conduct is processed by decentralized smart contracts and is entirely outside the control of the interface operator — it is governed solely by the immutable logic of the deployed contracts. The tool is designed to minimize data collection to only what is strictly necessary for a functional, secure experience.

Cookies and Tracking Technologies

The Balancer web interface may use cookies and similar tracking technologies, such as local storage and session tokens, to maintain interface preferences and support basic functionality like remembering your preferred network or token list settings. These functional cookies are essential to delivering a coherent user experience and do not track your activity across other websites. Analytics providers integrated into the frontend, such as privacy-focused tools, may place their own cookies to measure page performance and user flows in aggregate. You have the ability to disable cookies through your browser settings at any time, though doing so may impair certain interface features. The service does not use persistent advertising cookies, cross-site tracking pixels, or fingerprinting technologies designed to identify you across sessions or devices. Reviewing your browser's cookie preferences is recommended before using any web-based DeFi interface, including this one.

Third-Party Sharing and Balancer Integrations

Balancer's frontend may integrate with third-party services to enhance functionality, including RPC node providers for blockchain connectivity, price oracle aggregators, and analytics dashboards. These third-party services operate under their own privacy policies and may independently collect technical data about your interactions when their services are invoked. The platform does not sell your personal data to third parties for commercial gain under any circumstances. In certain circumstances, aggregated and fully anonymized data may be shared with ecosystem partners, grant programs, or research organizations to support the growth of decentralized finance. The service may be legally required to disclose certain information in response to valid legal process, regulatory inquiries, or court orders in applicable jurisdictions. Users are encouraged to review the privacy policies of all third-party tools and wallet providers they use in conjunction with this exchange.

Data Security Practices

The team responsible for the Balancer interface implements industry-standard security practices to protect any data collected through the web frontend, including encrypted data transmission via HTTPS, access controls on backend infrastructure, and regular security reviews. It is important to understand, however, that no internet-based system can guarantee absolute security, and users should take personal responsibility for securing their wallets, private keys, and seed phrases. The protocol's smart contracts themselves are audited and formally verified, but the frontend interface represents a separate attack surface that is actively monitored and updated. Users are advised to always verify they are visiting the legitimate balancer.fi domain and to use hardware wallets for significant holdings. The service commits to prompt disclosure of any security incidents that may affect user data or funds in accordance with responsible disclosure practices. Staying vigilant about phishing sites and malicious browser extensions is a critical part of safe DeFi participation.

Your Rights as a Balancer User

Depending on your jurisdiction, you may have specific legal rights regarding personal data that the Balancer interface has collected, including the right to access, correct, delete, or port your data. Users located in the European Economic Area may exercise rights under the General Data Protection Regulation (GDPR), while California residents may have rights under the California Consumer Privacy Act (CCPA). Because on-chain transaction data is immutably recorded on a public blockchain, the service cannot alter or delete data that exists on-chain — this is a fundamental property of decentralized ledger technology, not a policy choice. For any off-chain data held by the interface operator, requests to exercise data rights can be submitted through the official community channels or support contact points. The platform is committed to responding to legitimate data rights requests in a timely manner consistent with applicable law. Exercising your rights is straightforward, and the team will never penalize you for doing so.

Data Retention Policy

The Balancer interface retains collected analytics and technical log data only for as long as necessary to fulfill the operational and security purposes for which it was collected. Standard web server logs are typically retained for a limited period, after which they are purged or anonymized to prevent unnecessary data accumulation. Aggregated, non-identifiable analytics data may be retained indefinitely for historical performance benchmarking and product development purposes. On-chain data, by the nature of blockchain technology, is permanently and immutably stored on the respective distributed ledger and cannot be deleted by the interface operator or any other party. When you disconnect your wallet and cease using the frontend, no ongoing data collection occurs beyond what is inherent to public blockchain infrastructure. The service periodically reviews its data retention practices to ensure alignment with privacy regulations and user expectations.

International Data Transfers

The Balancer interface is accessible globally, and data collected through the frontend may be processed and stored on servers located in jurisdictions outside your country of residence, including the United States and European Union member states. When data is transferred internationally, the service takes reasonable steps to ensure that appropriate safeguards are in place, such as standard contractual clauses or reliance on third-party providers that maintain adequate data protection certifications. Users in regions with strict data localization requirements should be aware that using web-based DeFi interfaces inherently involves cross-border data flows due to the global nature of blockchain infrastructure and cloud hosting services. The decentralized nature of the underlying protocol means that transaction data is simultaneously broadcast to nodes in jurisdictions worldwide as part of normal blockchain operation. By using the interface, you acknowledge and accept the international nature of both the technology and the data processing it entails. The team strives to maintain transparency about where data is processed and under what legal frameworks.

Children's Privacy

The Balancer interface is not intended for use by individuals under the age of 18, and the service does not knowingly collect personal data from minors. DeFi protocols involve complex financial instruments, significant financial risk, and require a level of technical sophistication that makes them unsuitable for children or young teenagers. If a parent or guardian becomes aware that a minor has provided personal information through the interface, they are encouraged to contact the team immediately so that appropriate steps can be taken. The platform does not direct any marketing, communications, or content toward individuals under 18. Compliance with the Children's Online Privacy Protection Act (COPPA) in the United States and equivalent regulations in other jurisdictions is a baseline commitment of the service. Parents and guardians are responsible for supervising their children's online activities, particularly in the context of financial applications.

Updates to This Privacy Policy

This privacy policy may be updated periodically to reflect changes in data practices, applicable law, new features on the Balancer interface, or evolving industry standards for privacy in decentralized finance. When material changes are made, the service will update the effective date displayed at the top of the policy and may notify users through prominent announcements on the interface or through official community channels such as the Discord server, forum, or social media accounts. Continued use of the platform following the posting of an updated policy constitutes acceptance of the revised terms. Users are encouraged to review the privacy policy regularly to stay informed about how their data is handled. The team is committed to maintaining a privacy policy that is clear, honest, and reflective of actual data practices rather than serving as a legal formality. Transparency is a core value of both this service and the broader DeFi ecosystem it supports.

Contact Information

If you have questions, concerns, or requests related to this privacy policy or the data practices of the Balancer interface, you are encouraged to reach out through the official community channels, including the governance forum at forum.balancer.fi, the official Discord server, or the contact mechanisms provided on the balancer.fi website. The team takes privacy inquiries seriously and aims to respond to all legitimate requests within a reasonable timeframe. For formal data rights requests from users in regulated jurisdictions, please clearly identify the nature of your request and the jurisdiction under whose laws you are asserting your rights to facilitate an efficient response. The decentralized governance structure of the protocol means that certain decisions about data practices may require community input through the DAO governance process. Users are always welcome to participate in governance discussions that touch on privacy, transparency, and data handling. Open communication between the community and the development team is fundamental to the trust that makes this protocol possible.

Your Consent and Balancer Usage

By accessing and using the Balancer interface at balancer.fi, you consent to the data collection and processing practices described in this privacy policy to the extent permitted by applicable law. In jurisdictions where explicit consent is required for certain types of data processing, such as the deployment of non-essential cookies, the interface will seek your affirmative consent through appropriate mechanisms before proceeding. You retain the right to withdraw consent at any time, though withdrawal may affect the functionality of certain interface features that depend on the processing in question. Consent to this privacy policy is separate from and does not affect the terms under which the underlying smart contracts operate — those are governed by the immutable on-chain code and the protocol's terms of service. The service is built on the principle that informed users make better decisions, and this policy is designed to give you the information you need to participate confidently. Your trust is the foundation of everything this exchange aims to build.